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PhotoBridge HD1000 Tech NoteWhat to do if your PhotoBridge HD1000 "locks up"
We have spent considerable effort ensuring the HD1000 software is of high quality. However, it is very complicated software, and like all complicated software, has the occasional "bug".
Since the release of the 1.5.18 software, we have become aware of a few issues that affect some customers. These can cause the HD1000 to "lock up" or "hang". We have documented these known issues here so that if they affect you, you can avoid them. We will be fixing these known issues in our next software update.
Low MemoryIf the HD1000 runs low on internal DRAM memory, it can slow down to the point where it appears to hang or lock up. The following activities can trigger this issue:
You can increase the available memory on your PhotoBridge HD1000 with the following methods:
Scanning Networks for Shared Folders Can Take a Very Long TimeUnder some circumstances, the unit may appear to freeze because a network scan is taking a long time. This can happen when the unit is first powered on or when the user initiates a scan under the "Network Shares" setup panel. The system is not locked up. If you are patient, the unit will finish the network scan and resume. We will speed this up in our next software update.
Booting with a Wi-Fi AdaptorA small percentage of our users have reported that their PhotoBridge HD1000 hangs while trying to boot with a USB Wi-Fi adapter connected. If this happens to you, please reboot without the Wi-Fi adapter connected. Once the HD1000 is up and running, plug the USB Wi-Fi adapter back in to your HD1000. Next, go to the Wireless setup panel and fill in the network name and password if needed. Finally, choose "Done" and once it connects to your network, ignore the instructions requesting that you reboot your HD1000.
Creating a Swap File
It is possible to add more memory to your PhotoBridge HD1000 by using a Compact Flash card as a "swap file" (so called because the Linux kernel "swaps" unused portions of programs into and out of DRAM to the "swap space").
A swap file may be advantageous in certain situations where a user desires to use the PhotoBridge HD1000 in certain memory-intensive ways or use third-party applications that use a lot of graphics or require cataloging a lot of data. We have created a Roku application that you can download that will allow you to use a Compact Flash card in this way.
To use your Compact Flash card as a swap file, first download the program "Swap.roku" < right-click, save as to download >. Place the downloaded program on a Compact Flash card with at least 64MB of space available (128MB recommended), insert the card in the HD1000, select the Compact Flash card from the main menu, and find the SwapOn icon in the "Roku Applications" section of the UI. Highlight the icon and press [SELECT] to turn on the swap file. There will be no user feedback when doing this, so please wait at least 2 minutes before doing anything else to allow this program to complete. Note: to write to a Compact Flash card from a PC you may need to purchase a low cost USB Compact Flash read/writer.
Once you have turned on the swap space, you must leave the CF card inserted. If you remove it, the PhotoBridge HD1000 will need to be rebooted. This means that you can not use your CF slot for other purposes, if you are using it for swap space.
Please Note: If you have the space available on the Compact Flash card used for the swapfile, you may put additional applications or files on the card.